Token Market Maker (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit tokenmarketmaker.io (“Website”) or engage with our services. By using our Website or services, you agree to the practices described in this policy.
When you visit our Website or submit an application to work with us, we may collect the following types of information. Contact information such as your name, email address, Telegram handle, WhatsApp number, or any other details you voluntarily provide through our contact or application form. Business information including the name of your project or token, the exchanges you operate on, and details about your market making requirements. Technical information such as your IP address, browser type, device type, pages visited, and time spent on the Website, collected automatically through cookies and analytics tools. Communications, meaning any messages, emails, or correspondence you send to us directly.
We use the information we collect for the following purposes. To respond to your inquiries and process your application to use our services. To onboard you as a client and deploy the market making Bot on your behalf. To communicate with you about your service, technical updates, or changes to our terms and policies. To improve our Website and services based on usage patterns and feedback. To comply with legal obligations and prevent fraudulent or unauthorized use of our services.
In order to deploy the Bot on your exchange account, you may provide us with API keys. These keys are used solely for the purpose of operating the market making Bot on your behalf. We store API keys securely and do not use them for any purpose beyond what is necessary to deliver the service. We strongly recommend that you configure API keys with trading permissions only and disable withdrawal access entirely. Upon termination of services, your API keys are deleted from our systems.
Token Market Maker does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances. With trusted service providers such as server hosting and infrastructure partners who assist in delivering our services, bound by confidentiality obligations. Where required by law, regulation, court order, or governmental authority. In the event of a business transfer such as a merger or acquisition, where client data may be transferred as part of the transaction, with prior notice provided to affected clients.
Our Website uses cookies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device. We use essential cookies necessary for the Website to function, and analytics cookies to understand how visitors interact with our Website. You may disable cookies through your browser settings, though some features of the Website may not function as intended as a result. For full details, please refer to our Cookie Policy.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client data related to active service engagements is retained for the duration of the engagement and for a reasonable period thereafter for record-keeping and legal compliance purposes. Upon your written request, we will delete your personal data subject to any legal retention obligations.
We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security and encourage you to take appropriate steps to protect your own data, including securing your exchange accounts and API credentials.
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access the personal information we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data subject to legal obligations, the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us at info@tokenmarketmaker.io.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our Website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@tokenmarketmaker.io.
Token Market Maker is a bot software provider only. We do not hold, manage, or custody client funds.